TIBIBYTES TERMS AND CONDITIONS

1. Services and Scope

Project Agreement: TibiBytes agrees to provide web design, SEO setup, and digital branding services as outlined in the selected service tier (Silver, Gold, or Platinum). Every tier (including Silver) includes a custom website, core SEO setup, and custom new logo design created for your business.

Client Responsibilities: The Client agrees to provide necessary business information, text, images, and feedback in a timely manner. For the Silver tier, the Client purchases and manages their own domain and web hosting; TibiBytes builds and deploys or delivers the final site. Delays in providing materials or hosting access may adjust project timelines.

2. Zero-Deposit Guarantee, Launch Timeline & Revisions

Approval Before Payment: $0 deposit. Pay only after you approve the final website, via Interac e-Transfer or cash, before public launch. If the Client does not approve the final build before public launch, they may walk away owing $0.

1-Week Public Launch: Full public launch within 1 week (subject to timely client content, feedback, and final approval).

Included Revisions (Year 1, All Tiers): Silver, Gold, and Platinum each include 3 design revisions during Year 1. What counts as a revision: One consolidated round of minor content or style adjustments within the existing layout (such as updating text, hours, contact info, swapping photos, or minor color/spacing tweaks). New pages, extra sections, custom features, or full redesigns are outside scope and quoted separately.

Post-Year-One Revisions: After Year 1, any additional revision is billed at $50 CAD each (no tax charged, price subject to change).

3. Pricing, Tax & Payment Methods

Flat CAD Pricing (No Tax Charged): All project fees are flat rates in Canadian dollars with no tax charged: $499 CAD for Silver, $749 CAD for Gold, or $999 CAD for Platinum.

Deposits & Payment Methods: $0 deposit is required to begin. Full payment is due only after final website approval, prior to public launch/deployment, and is accepted via Interac e-Transfer or cash.

4. Hosting, Domains, Email & Renewals

Silver Tier Ownership: For Silver ($499 CAD), Client purchases and manages their own domain and web hosting; TibiBytes builds and deploys or delivers the final site.

First Year Included (Gold & Platinum): For Gold ($749 CAD) and Platinum ($999 CAD), web hosting, a custom .ca or .com domain name, and a custom professional email address (you@yourdomain.com) are included for the first full year.

Post-Year-One Renewal: After the first year, Gold and Platinum clients opting to stay with TibiBytes pay an optional yearly renewal of $199 CAD/year (no tax charged), which renews all three services together: web hosting, .ca/.com domain, and professional email.

Migration and Transition: Clients may alternatively transfer their website to an independent hosting provider and manage their domain/email separately. TibiBytes offers migration assistance to a new host for a one-time fee of $50 CAD (no tax charged). TibiBytes is not responsible for downtime or errors caused by third-party hosting providers when the client manages their own hosting.

5. Intellectual Property

Ownership: Upon full payment, the Client owns the final website design and custom graphic assets created for their business.

Portfolio Rights: TibiBytes reserves the right to display the completed website and associated brand assets in public portfolios, case studies, and marketing materials.

6. Limitation of Liability

TibiBytes is operated by a minor with parental supervision for administrative and financial processes.

TibiBytes is not liable for any indirect, incidental, or consequential damages, loss of business profits, or technical failures arising from third-party platforms, domain registrars, hosting outages, or search engine ranking fluctuations.